Frequently Asked Questions - Sola Wood Flowers | Sola Ever After
Frequently Asked Questions
Here are some common questions and answers about our store and products.
Q: What are sola wood flowers? A: Sola wood flowers are handcrafted blooms made from the sola plant (Aeschynomene aspera). They're eco-friendly, sustainable, and designed to last for years while maintaining their natural beauty.
Q: How do sola wood flowers compare to fresh flowers? A: While fresh flowers are beautiful, they typically last 7-10 days. Sola wood flowers offer the same visual appeal but last for years, making them perfect for keepsakes, home decor, and special occasions where longevity matters.
Q: Are sola wood flowers eco-friendly? A: Yes! Sola is a fast-growing, renewable resource that's harvested sustainably. Our flowers are biodegradable and don't require the water, pesticides, or transportation that fresh flowers need.
Ordering & Customization
Q: Can I customize colors and arrangements? A: Absolutely! We can dye sola flowers to match any color palette. Contact us for custom arrangements, wedding bouquets, or specific color matching.
Q: How long do custom orders take? A: Custom arrangements typically take 2-3 weeks, depending on size and complexity. Wedding orders should be placed a minimum of 3 months in advance.
Q: Do you offer wedding packages? A: Yes! We create complete wedding flower packages including bouquets, boutonnieres, centerpieces, and ceremony decorations.
Care & Maintenance
Q: How do I care for my sola wood flowers? A: Sola wood flowers are very low-maintenance. Simply dust them occasionally with a soft brush or cloth. Keep them away from direct sunlight and moisture for best longevity.
Q: Can sola wood flowers get wet? A: While they can handle brief exposure to moisture, prolonged water contact may cause colors to fade or wood to weaken. Keep them in dry environments.
Q: Are sola wood flowers safe for people with allergies? A: Yes! Since they're made from wood rather than pollen-producing plants, they're perfect for people with flower allergies.
Shipping & Returns
Q: How are arrangements shipped? A: We carefully package each arrangement with protective materials to ensure safe arrival. Most orders ship within 3-5 business days.
Q: What's your return policy? A: We want you to love your arrangement! However, they are non-returnable. Only exception would be if they are damaged in route. Must take pictures of the packaging and the arrangement. Must also file claim with USPS, UPS, or FedEx. Arrangement must be returned in order to receive a refund, or another floral arrangement.