Wedding Services Contract

This contract outlines the terms, conditions, payment policies, and cancellation details for our wedding services.

Joni's Sola Ever After, LLC

Contract/Terms and Conditions

Joni's Sola Ever After, LLC appreciates the opportunity to provide floral services to your special day. My goal is to provide you with high quality wood flowers and designs, as well as make every effort to ensure that you are provided exceptional services, and ultimately presented with an unforgettable day.

Joni's Sola Ever After, LLC reserves the right to cancel this contract if at any time I feel that the obligations cannot be met. In the event of a fire, natural disaster, tragedy, or other emergency, your liability is limited to a full refund of all monies paid. Please note that your Deposit is NON-REFUNDABLE in the event of a CANCELATION.

Terms:

Payments may be made with most major credit cards.

Color/Items/Request/Timeliness:

I understand that Joni's Sola Ever After, LLC will complete the project based off inspiration photos, all information provided, request and notes given and within the parameters, limits and capabilities of sola wood flowers, faux/dried/preserved greenery and fillers. I understand that I am responsible for choosing the colors that will be used in my order and to clearly request how these colors will be distributed. One to Three colors are to be chosen (consultation, approval and additional fees may be required to orders with more than three color choices.) Once the ordered flowers are dyed, colors cannot be changed, or will require additional fees if change is possible. If consent for artistic freedom is provided and approved, once your order has begun it cannot be revoked.

Timeliness:

Prior to your order being started, I will ask you to confirm all items on the contract, inspiration photos, and request specific custom information (such as colors, color distribution, size, flower choices, handle wraps, etc). Responses to all inquiries are due within a timely manner in order to ensure your order is completed within the booked contract date. Response requirements can vary depending on the order, however, a general guideline is approximately 1 week for numerous questions and decisions and within 24 hours for simpler and/or shorter questions. Reminders will be sent out for a total amount of 7 calendar days. After this time, I cannot ensure that your order will be completed by the contract due date and you will be notified of the new contract due date if change is required. I will make every effort possible to ensure your wants are met within all capabilities.

Deposit/Final Payment:

I understand that a 50% NON-REFUNDABLE deposit is required to secure your selected event date/order due date, and represents my agreement is no longer valid and I may be subject to cancellation fees. The final payment invoice will be sent once your ordered flowers have begun being dyed and payment is due within 48 hours after the invoice is sent, with a maximum of 5 calendar days after the order is completed (after the 5 calendar days, a storage fee per day will begin at $10 a day). After final payment is received, your order will be shipped, local pickup will be available or will be delivered as agreed ahead of time.

Additional purchases (considered either add-ons or may require an additional or new contract) will be invoiced at the time of order. If additional items are ordered after my final payment, I understand that I am responsible for payment in full prior to delivery. Joni's Sola Ever After, LLC understands that unexpected changes and updates will occur up until my event date/order due date, and will make every conceivable effort to accommodate my circumstance(s). Unfortunately, with last minute changes, Joni's Sola Ever After, LLC cannot guarantee that my same flowers or greenery will be available on orders made after the original request, but will work diligently on my behalf to match my color and style as closely as possible.

Shipping and Handling:

Shipping and Handling will be charged within the final payment invoice.

Insurance:

It is the responsibility of the customer to request and pay for any shipping insurance that is requested to be added to your order. The customer must inform me at least 24 hours prior to the final payment invoice being sent. The customer will then receive a note from me if your request is available, accepted and will place additional fees in the invoice.

Rush/Expedited Shipping:

Rush and/or expedited shipping and handling can be provided in certain cases, however, it is the customers responsibility to request any rush/expedited order shipping and handling promptly in order for the rush/expedited shipping and handling to be explored as an availability.

Liability:

It is the responsibility of the customer to provide accurate shipping information. Joni's Sola Ever After, LLC shall not be held liable if an incorrect address is provided or the customer fails to inform of any address changes and the order encounters a problem such as but not limited to, return to sender, cannot be delivered or delivered to the incorrect address. If the order is returned to Joni's Sola Ever After, LLC, the customer is responsible for all additional shipping and handling fees. Once an order has been shipped, Joni's Sola Ever After, LLC shall not be held liable for any loss, delays, or damages suffered. There are NO refunds, exchanges and/or returns once the item(s) have been shipped. If any shipped item(s) are subject to any of these challenges (lost, delayed, damaged, etc.) it is the responsibility of the customer to contact the shipping company directly. Please notify Joni's Sola Ever After, LLC immediately if you encounter any of these issues.

Cancelations:

In the event I elect to cancel my event with Joni's Sola Ever After, LLC, I agree that I will submit my request for cancelation in writing. Additionally, I acknowledge that I am requesting custom order floral design work from Joni's Sola Ever After, LLC, and understand that, in the event I chose to cancel my event, I may be subject to cancelation fees for any supplies bought above and beyond the deposit amount. I understand that there are no refunds for cancelations of individual items after payment is made. In the event of cancelation, I understand that my non-refundable deposit will be forfeited.

(1) For a cancelation made between six (6) to twelve (12) weeks prior to the wedding date, I am responsible for 50% of my Joni's Sola Ever After, LLC wedding order, in the event Joni's Sola Ever After has already ordered my flowers and the orders cannot be canceled.

(2) For a cancelation made within six (6) weeks or less of the wedding date, I am responsible for 100% of the total wedding order since Joni's Sola Ever After, LLC has already substantially completed the dying of my flowers.

Substitutions:

I agree that Joni's Sola Ever After, LLC reserves the right to make substitutions in the event: (1) the flowers received are not of the quality suitable for my wedding, and (2) unavailable due to vendor shortage. In this event, Joni's Sola Ever After, LLC will work on your behalf to maintain the integrity of the proposed color scheme and overall feel for your design. You will be notified of any adjustments.

Photography:

Joni's Sola Ever After, LLC would like to feature photographs of your wedding event on the Joni's Sola Ever After, LLC website, as well as other social media sites as applicable. If you chose not to participate, please let me know. Otherwise I would love to showcase you and your wedding party.

The following is agreed upon items and prices of my order. If any changes are made on design or request, price will be adjusted accordingly and an addendum to this contract will be made. I understand that paying my deposit seals this contract and acts as my agreement to the terms and conditions outlined above.

Joni Pass

Joni's Sola Ever After, LLC

Signature ____________________________

Date ________________

Wedding Services Contract